App / Mobile
mcw88com handles your information with a clear purpose: we collect only what we need to run your account, process transactions through bKash, Nagad and Rocket, and keep your session secure across devices. Your use of this platform is subject to your local law and the eligible regions where this service operates.
This policy sets out what information we collect when you open and use your mcw88com account, how we use it, and the choices you have. When you create an account, we collect the registration details you provide — name, contact, and login credentials. When you transact, we record the method and amount so your wallet history stays accurate; this applies whether you use bKash, Nagad or Rocket as your payment route. We also collect device and session data — browser type, IP address, and login timestamps — to maintain continuity across your devices and to detect unusual access. We do not sell your personal data to third parties. Data is retained for as long as your account is active and for any period required by applicable regulation in your eligible region. If you close your account, we will follow the retention schedule set by local requirements. This policy applies to registered account holders accessing the platform from eligible regions. Access and data handling depend on your local law; where local law restricts or prohibits certain uses, those restrictions apply. Any material change to this policy will be communicated through your registered contact details before it takes effect.
Not every part of your activity on this platform falls under the same rules. This section draws the line clearly so you know where this policy applies and where separate terms or third-party policies take over. Your rights under this policy depend on your jurisdiction and the eligible region from which you access the platform.
Login activity, session duration, and device identifiers tied to your registered account are covered by this policy. We use this data to keep your session stable and to flag access that does not match your usual pattern.
Payment records linked to your account — including bKash, Nagad and Rocket transfers — fall inside this policy. We store these to maintain your wallet history and to satisfy any regulatory record-keeping requirements in your eligible region.
Public pages, game lobbies and promotional notices on this site are not tied to your personal data unless you are signed in. Browsing without an account generates only anonymous session data, which we do not link to any individual profile.
Payment processors, game content providers and any external links operate under their own privacy terms. Once a transaction leaves our platform to a payment gateway, that gateway's policy governs. We are not responsible for how third parties handle data on their own systems.
You have concrete actions available to you regarding the data we hold. These are not abstract rights buried in legal text — each one has a real path you can follow inside your account or through our support channel. Reviewing your transaction history is available directly in the signed-in account area, where bKash, Nagad and Rocket entries are itemised by date. Correcting registration details such as your contact information can be done through the account settings section. If you want to raise a question about how your data is used, our support team handles privacy queries and will respond through the same channel you use to reach them. Requests to close an account and remove personal data should be submitted in writing through the contact route below; we will confirm receipt and outline the timeline based on our retention obligations. Where local law grants additional data rights, those apply and we will honour them on request. Availability of these steps depends on your region and applicable law.
Open the transaction history section in your signed-in account to see a full log of activity, including payment entries for bKash, Nagad and Rocket. No support request is needed for this step.
Go to account settings to update your registered contact information. If a field is locked for verification reasons, contact support with the correction you need and we will handle it from there.
Use the support contact route listed below to send us a privacy query. Describe the specific data point or concern so we can respond accurately rather than with a generic answer.
A written request through our support channel starts the closure process. We will confirm the data retained after closure and the regulatory retention period that applies in your eligible region.
If you have a question about this policy, a request related to your account data, or want to understand how a specific data point is used, these are the contact routes available. Use the channel that works best for your situation — all three reach the same support team.
Open the chat widget from any page on mcw88com while signed in. State your question clearly and include your registered account email so the support team can locate your record without delay.
Send your privacy query to the support address listed in the contact section of this site. Written requests for data correction or account closure should come through this route so there is a clear record of your request.
The help section in your signed-in account area covers common policy questions and account management steps. Check there first for answers about transaction records and session data before raising a support request.
We want you to understand the practical side of how your data moves through this platform — not just the policy language. Here are the four areas that matter most for your account.
We use cookies to keep you signed in across page loads and to remember your account preferences. You can adjust cookie settings in your browser, but disabling session cookies will affect your ability to stay logged in. We do not use cookies to track you across other websites.
Login credentials are stored in hashed form — we do not hold your password in plain text. Unusual login attempts from a new device or location trigger a verification step visible in your account. If you see activity you do not recognise, contact support immediately through live chat.
We keep your account data for as long as your account is active plus any period required by applicable regulation in your eligible region. Transaction records linked to bKash, Nagad or Rocket payments are retained to satisfy financial record-keeping requirements. When retention periods end, data is deleted.
When this policy changes in a material way, we notify you through your registered contact details before the change takes effect. Continuing to use your account after the effective date means you have acknowledged the updated terms. You can always request the current version through support.
These are the questions our account holders ask most often about data, privacy and their rights on mcw88com. If yours is not here, reach out through the support routes listed above.
We collect your registration details — name, contact information and login credentials — along with device and session data when you sign in. Transaction records are created each time you deposit or withdraw using bKash, Nagad or Rocket. We collect only what is needed to run your account and keep your session secure.
Your transaction history is available directly in the signed-in account area. For a broader record of the personal data we hold, submit a written request through our email support route. We will confirm what data we have and the format in which we can share it, subject to any legal restrictions in your eligible region.
Account settings lets you update most registration details yourself. If a field is locked — for example, because it is under verification — contact support through live chat or email with the correction you need. We will update the record and confirm when it is done.
We do not sell your personal data. Payment processors handling your bKash, Nagad or Rocket transfers receive only what is necessary to process the transaction. Game content providers do not receive your personal registration data. Any third party we work with operates under its own privacy terms for data on its own systems.
After account closure, we retain data for the period required by applicable regulation in your eligible region. Transaction records linked to financial activity typically have a statutory retention period. Once that period ends, the data is deleted. We will outline the specific timeline when you submit a closure request.
Send a written deletion request through the email support route. Include your registered account email so we can locate your record. We will confirm receipt, explain what can be deleted immediately and what must be retained under applicable regulatory requirements, and give you a timeline for the rest.